Contact Excellent Movers BC

FAQs for Our Customers

All what you need to know

• How far in advance should I book my move in Vancouver?

  We recommend booking 2-4 weeks in advance to secure your preferred date, especially during peak moving seasons like summer.

• Do you offer packing and unpacking services?

  Yes, we provide professional packing and unpacking services to ensure your belongings are safely prepared for the move.

• How is the cost of my move determined?

  Costs are based on distance, volume of items, and additional services like packing, storage, or specialty item handling.

• Are my belongings insured during the move?

  Yes, we offer insurance options to protect your belongings during transit. Contact us for details on coverage.

• Can you move specialty items like pianos or artwork?

  Absolutely! Our trained team handles delicate and oversized items like pianos, artwork, and antiques with care.

• What happens if my new place isn’t ready on moving day?

  We offer flexible solutions, including short-term storage, to accommodate delays. Let us know your needs!

• How long does a local move in Vancouver take?

  Local moves typically take 1-2 days, depending on the size of your home and the complexity of the move.

• Do you provide moving services for long-distance relocations?

  Yes, we handle long-distance moves across Canada with reliable planning and delivery schedules

• Can I pack my own belongings, or do you require professional packing?

  You can pack your own items, but we offer professional packing services for added convenience and safety.

• What should I do to prepare for moving day?

  Label boxes, declutter, and ensure clear pathways for movers. We’ll provide a checklist upon booking!

• Do you offer storage solutions in Vancouver?

  Yes, we provide secure, short- and long-term storage options for your belongings.

• How do you ensure the safety of my furniture during the move?

  We use protective padding, specialized equipment, and trained movers to safeguard your furniture.

• Can you move during weekends or holidays in Vancouver?

  Yes, we offer flexible scheduling, including weekends and holidays, to suit your needs.

• What payment methods do you accept?

  We accept credit cards, debit cards, and bank transfers. Contact us for specific payment details.

• Do you provide free moving quotes?

  Yes, we offer free, no-obligation quotes based on your moving needs. Reach out to get started!

• Can you assist with office relocations in Vancouver?

  Yes, we specialize in commercial moves, handling office equipment and furniture with efficiency.

• What items are you unable to transport?

  We cannot transport hazardous materials, perishable items, or illegal goods. Contact us for a full list.

• How do I change or cancel my moving date?

  Contact us as soon as possible. We’ll work with you to reschedule or cancel with minimal hassle.

• Do you offer eco-friendly moving options?

  Yes, we use reusable packing materials and fuel-efficient vehicles to reduce our environmental impact.

• How do you handle last-minute moves in Vancouver?

  We accommodate urgent moves when possible. Call us at (604) 720-0308 to check availability.